Billing

All issues related to billing with tariff/procedure codes, modifiers, medical aid rates, ICD10 codes and Nappi codes.

The 4 kinds of codes used in billing.
There are 4 different codes that are used in billing.  This article aims to clear up any confusion regarding the differences: 1.  Medical Aid codes. E...
Thu, 10 May, 2018 at 11:51 AM
2019 Rates and Medical Aid %'s
How to import / update your medical aid tariffs for 2019: 1. 2019 rates. These rates are supplied free of charge as a courtesy to our users.   If you do not ...
Mon, 7 Jan, 2019 at 2:33 PM
New Physio codes for Bestmed.
The new codes used by BestMed have been added to the tariff code list since 2018 with the 2010 rate.  Units and descriptions to be imported. However P...
Tue, 1 Jan, 2019 at 2:04 PM
How the billing works.
Up until 2010 all medical aids except Discovery paid the same benefits, but since then they have all determined their own rates every year.  To get and c...
Mon, 9 Apr, 2018 at 2:43 PM
ICD10 External Cause Codes
                                                      Codes starting with S or T (e.g. S52.00 - Fracture Ulna) are Trauma codes. These Trauma codes requ...
Mon, 25 Jun, 2018 at 11:08 AM
Place of Service for Hospital claims
Some disciplines have modifiers on the procedure that specify that the procedure was  in-hospital. eg OT 0021, PT 0014 etc which were historically used to i...
Wed, 13 Jun, 2018 at 11:46 AM
Change ICD10 code
You may need to change an ICD10 code if the one you used was not specific enough.  Please use our ICD10 lookup to find good ICD10 codes Once the acco...
Mon, 25 Jun, 2018 at 10:40 AM
Make changes after closing the month with a monthend
Once the month has been closed you should no longer be making changes to the billing.   However there are cases eg when you need to supply a different I...
Mon, 25 Jun, 2018 at 10:43 AM
Account out of balance
If you think an account is wrong check as follows.  (If on Professional first run a reindex and data integrity test) Note that full instructions with pictu...
Tue, 12 Mar, 2019 at 9:57 AM
Cannot type in the date
If you cannot type in the date then  then you may have the wrong regional setting for short date format.  It should be set to dd/mm/yyyy.
Mon, 29 Oct, 2018 at 12:48 PM