Made to Measure

SYNERGY Installer & Updates 2

• MTM Setup (Kudu Loerie Oribi & Rhino)
• Latest Upgrade

EDI Installers 2

• Webworker - Real Time Claims
• dComm - Batch Claims

Professional Version Installers 6

• Installation Guide Download
• Kudu Installer
• Rhino Installer
• Oribi Installer
• Loerie Installer

View all 6

Professional Updates 4

• Prof Update Instructions
• Professional Program Update Only
• Professional Update & Help Files
• Professional Change Log

Miscellaneous Downloads 2

• FireBird Standalone Install
• Database Manager

Tariff rates and Medical Aids 19

• How to update your Medical aid rates from within the program
• How to update your Medical aid rates manually
• Medical Aids 2019
• Tariff Rates - Chiropractics
• Tariff Rates - Homeopathy

View all 19

Tariff rates and Medical Aids - Namibia 8

• Namibian Medical Aids 2019
• Tariff Rates - Chiropractics
• Tariff Rates - Occupational Therapy
• Tariff Codes - Physiotherapy
• Tariff Codes - Speech

View all 8

News and Announcements 1

• *NEW* Knowledge Base - Solutions, Lookups and downloads for Registered users

Billing 13

• The 4 kinds of codes used in billing.
• 2019 Rates and Medical Aid %'s
• New Physio codes for Bestmed.
• How the billing works.
• ICD10 External Cause Codes

View all 13

Installation 6

• Make a new database / profile for a separate branch, client base, or set of books
• Installation Overview
• Installation Typical
• Installation Client Only
• Installation Server Only

View all 6

Payments 2

• Deleting a payment leaves + and - balances
• Cannot type in the value of payment

email and sms 1

• Bulk email and sms

MTMCloud ICD10 1

• ICD-10

Other Useful Links 2

• Nappi Code Lookup
• WinSMS

Tariff rates 1

• Medical NHRPL 2010 for Doctors

Data Capture 4

• F4 to repeat previous invoice
• Keyboard Data Capture
• CAPITALS ARE UGLY
• Accuracy saves time

Connection errors 3

• Enter Server name or IP
• Firebird database not installed or running on default port.
• Unable to complete network request to host...

Date errors 2

• Invalid date format
• Cannot enter the date in the invoice screen

Upgrade not working 1

• Upgrade downloads but version does not change

Printing Problems 2

• Printer Index out of range
• Reports printing to wrong printer, fax, OneNote or MS doc imaging

Upgrade errors 2

• File date has not changed after running Profupdate.exe
• Medical aids lost / missing / deleted after importing new rates and medical aid %'s

Program opening errors 4

• Not a valid Win32 zip Archive
• Stuck on 'Loading......' screen
• An error occurred while attempting to initialise the Borland Database Engine
• Could not find object Idapi32.dll

Bad Accounts - out of balance - missing transactions - corruption 2

• Finding and correcting bad accounts
• Reindex needed

email errors 1

• smtp SSL 220 or 221 error

Anti-Virus 1

• Anti Virus - Norton

Email 6

• How Emails work
• Email Authentication Error
• SMTP Settings for Gmail
• Allow Less Secure Apps for Gmail & Yahoo
• List of Common SMTP Servers

View all 6